Shipping and Return Policy
At Cherryfurnie, we are committed to providing a seamless shopping experience for our customers. As part of our dedication to customer satisfaction, we offer free shipping for orders within the United Arab Emirates, Cherryfurnie the best place to buy outside furniture.
Shipping Information
Once you have placed your order, our team will process it promptly. We strive to ship all orders within 2 - 4 business days. Please note that during peak seasons or promotional periods, there may be slight delays in shipping, but we will always do our best to get your order to you as quickly as possible.
For orders within the United Arab Emirates, we partner with reliable shipping carriers to ensure that your package arrives safely and on time. You can expect to receive your order within 4 - 7 business days from the date of placing the order.
If you have any specific shipping requirements or need expedited shipping, please contact our customer support team at cherry@cherryf.com. We will do our best to accommodate your request and provide you with the necessary information.
Return Policy
We understand that sometimes a product may not meet your expectations or may arrive damaged. In such cases, we offer a hassle-free return process to ensure your satisfaction.
If you are not completely satisfied with your purchase, you have 14 days from the date of receipt to request a return. To be eligible for a return, the item must be in the same condition as when you received it, unused, and in its original packaging. Please ensure that all tags and labels are intact.
To initiate a return, please contact our customer support team at cherry@cherryf.com. Our team will guide you through the return process and provide you with a return shipping label, if applicable.
Once we receive your returned item and verify its condition, we will process your refund. Refunds are typically issued within 10 business days of receiving the returned item. Please note that it may take additional time for your bank or credit card company to process the refund.
Please note that certain items are not eligible for return, including perishable goods, custom products, and personal care items. If you have any questions about the eligibility of a specific item, please reach out to our customer support team for clarification.
If you receive a defective or damaged item, please contact us immediately upon receipt. Our team will assess the issue and work with you to resolve it promptly for free.
Return Fees Orders returned with the reason "Not as expected" will be charged a fee of AED 44.99.
If you have any questions or concerns regarding our shipping and return policy, please do not hesitate to contact us at cherry@cherryf.com. We are here to assist you and ensure that your shopping experience with Cherryfurnie is enjoyable and stress-free.